Our Approach

Based in Toulouse and Paris, Kheolia is a market research institute

Which has proven itself

Generalist and multisectoral, the institute has market research references in numerous sectors : retail, services, e-commerce, institutions….

Kheolia is the European leader in satisfaction surveys in the tourism and leisure centre sectors.

• More than 100 000 people questioned each year to represent the 20 million visitors of the biggest sites :
  Tour Eiffel, Parc Astérix, Walibi, Puy du Fou…
  
• This represents a large part of Kheolia’s activity
  

Technophile

Kheolia has developed technical solutions which have shaken up methods for gathering information.

Today we have state of the art tools :

• To collect the data (Tablet PC and Smart phones equipped with our collection software, secure and dedicated servers for online collection…)
  
• For data procession, geomarketing
  

Close to its clients

Kheolia meets its clients needs by "customizing",
More than just a service provider, Kheolia is a partner for your marketing.

Committed

No sub-contracting and no relocating
Kheolia has chosen to invest in its own call centre CATI, on its premises in Colomiers.

We keep a high level of quality through remuneration
The remuneration policy for the interviewers gives priority above all else to the quality of the interviewing and listening rather than the rate of return at any price.

Choices which guarantee a high level service whilst respecting the ethical values which are important for us.